Lode / Engagements / Verdict
Engagement 02
Verdict. The full diagnosis.
What is actually causing this, what would prove that wrong, and what is worth fixing first?
For companies examining a persistent performance problem or an important resource allocation decision.
Source-backed findings
Priority assessment
Decision file
A written assessment connecting sources to findings, plausible causes, priorities, uncertainties and the evidence that could change the conclusion.
From question to decision
Three explanations. Different tests.
- 01
Approval ownership
Compare how standard and exception orders receive approval.
- 02
Capacity constraint
Compare queue time, workload and available capacity within the same period.
- 03
Record inconsistency
Check whether teams record the same start and completion events.
Engagement details
- Duration
- Planned around the scope, with an interim review and delivery date agreed at the outset.
- Fee
- Fixed fee, agreed in writing, sized to the decision.
- The boundaries
- Scope, deliverables and responsibilities are set out in the engagement letter.