Lode / Engagements / Probe
Engagement 01
Probe. An initial review.
Which indicator is deteriorating, and which explanations does the evidence support?
For business owners and managers who can see the symptoms but have not yet established the cause.
Data map
Possible causes
Next check
A data-led map of the operating model, plausible explanations supported by evidence, data gaps and the next question worth investigating.
From question to decision
Why are deliveries late?
Sources to examine
Order timeline
Approval record
Process-owner interview
Start by comparing approval steps and waiting times before dispatch.
Possible explanation
Approval ownership for exception orders may be unclear. Insufficient capacity has not yet been ruled out.
Check before deciding
Compare where standard and exception orders wait.
Decision record
Use the check to agree the action, owner and review date with the process owner.
Engagement details
- Duration
- Planned in the first conversation around scope and data readiness.
- Fee
- Fixed fee, agreed in writing, sized to the decision.
- What it is not
- Probe is an initial examination of a defined symptom. It is not an industry report or implementation project.